#122 Behavioural Intelligence

on

#122 Behavioural Intelligence
I have attempted to Visually capture the essence of a brilliant #TED talk by Jay Johnson on How to win difficult people through Behavioural Intelligence. To deal with difficult people he says it’s important to Change our own behaviour. It’s interesting how he points out that ‘labels’ that we give people are governed our own biases & filtering process. Separating the person & the situation helps us control our own behaviour & engage authentically with the person.
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TED video link: https://youtu.be/kARkOdRHaj8

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